Gaming is for fun — not harm. Kraiya believes every player can enjoy the experience responsibly within their own limits, and we're here to help make that happen.
Kraiya offers these features to keep your gaming experience safe and enjoyable
Set your own daily, weekly, or monthly deposit limits. Limits take effect immediately once set. A 7-day waiting period applies if you wish to raise them.
Gaming automatically stops once you've lost a set amount. The most effective way to stay within your budget.
Decide in advance how long you want to play. Once the time is up, Kraiya will automatically log you out.
You can suspend your account for a set period (from 1 week to permanently). During this time, logging in, making deposits, and placing bets will all be disabled.
You'll receive pop-up notifications at set intervals summarizing how long you've been playing and how much you've won or lost — making it easier to make informed decisions.
Take a temporary break from 24 hours up to 30 days. During this time, account access is suspended but your balance remains safe.
Responsible Gaming means enjoying gaming and betting as a healthy form of entertainment — without financial, mental, or family harm. Kraiya firmly believes that gaming should be a source of fun, not a source of problems.
Online gaming is growing fast in Bangladesh. Many players enjoy lottery, betting, and casino games on Kraiya for entertainment — and the occasional win. But when someone starts spending beyond their means or desperately chasing losses, it becomes a problem.
Responsible gaming on Kraiya means playing within your budget, keeping a clear head, and gaming purely for fun. We're always here to support you in doing exactly that.
Remember: Gaming is never a source of income. There's no guarantee you'll recover lost money. Only wager what you can afford to lose without affecting your daily life.
Kraiya takes responsible gaming seriously — not just as a policy requirement, but out of genuine commitment. Our platform is designed so that users stay safe as a matter of course.
Responsible gaming tools on Kraiya are always free to use. No application needed — just enable them directly from your account settings.
Kraiya strictly prohibits anyone under 18 from using the platform. Age is verified at registration, and identity must be confirmed via national ID through the KYC process before any withdrawal.
If you know of a minor using Kraiya, please contact us at support@kraiya.biz. We will take immediate action.
Budget planning is the most important part of responsible gaming. Before playing on Kraiya, ask yourself a few questions:
If your answer to the third question is "yes", that's a warning sign. Use Kraiya's limit tools and take a break if needed.
Gaming addiction creeps up gradually. Many people don't even realize when it becomes a problem. If you notice any of the signs below, seek help immediately:
There's no shame in asking for help. Gaming addiction is a health issue. You're not alone — Kraiya and our support team are here for you.
If you feel like you need a break, use Kraiya's Self-Exclusion feature. It's completely free and takes effect immediately.
During Self-Exclusion, deposits, logins, and bonuses are all disabled. Your balance stays safe and will be accessible again once the period ends.
Once permanent Self-Exclusion is activated, you will no longer receive any marketing communications from Kraiya. You will need to consult our support team before rejoining.
Kraiya's support team isn't just here for technical issues — they're also ready to help with any concerns related to your gaming habits. If you're worried about your own behavior or someone close to you, don't hesitate to reach out.
Do you have a teenager or young adult at home who spends time online? Stay informed about their online gaming activity and take the necessary steps to keep them safe.
If you suspect your child has created an account on Kraiya or any other gaming site, contact us at support@kraiya.biz. We will investigate promptly.
Answer the following questions honestly. The more "Yes" answers you give, the more careful you need to be.
If you answered "Yes" to even one of these, speak with our support team or set a limit.
Access these tools anytime from your Kraiya account settings
Set a daily / weekly / monthly deposit limit.
Set a maximum session duration. You'll be automatically logged out when time is up.
Take a temporary break for anywhere between 24 hours and 30 days.
Suspend your account for an extended period or permanently.
Find answers to the most frequently asked questions here
Your safety on Kraiya is our responsibility. Join now and enjoy a secure gaming experience.